1.Q:what's the shape you can make?
Variety shapes are available for ball, tube, stick,star,bone by adjusting the mould in the extruder.
2 Q:What is your delivery time?
30 days after downpayment.We have our own forwarder and we have long term cooperation with each customers and have closely relationship with each other,so there is no problem.
3. Q:Payment Way?
T/T /L/C or other ways.
4.Q:What's the shipping way?
According to YOUR demands to decide ship by sea or air
5.Q:Can you accept OEM or ODM?
Yes, of course. logo is also acceptable. ODM is also welcome
6.Q:How is Warranty?
1)One years guarantee from the delivery date of this machine under the normal operation of one shift per day!
2)We will be responsible for maintenance of damaged part which is under normal situation during warranty period,and all the round-trip courier transportation cost of damaged /repaired replacement parts in warranty period should be borne by the buyer.Wearing parts are not included.
3)24 hour technical support by email or calling.
4)User-friendly English manual for machine using and maintaining.
7.Our service?
1)One-stop service,meet needs of the customers from individuals to international companies.
2)Separate trading office:Himax machinery with 14 years experienced sales offering full scale service.
3)After sale service:experienced and knowledgeable team of technical support,provide engineer oversea service.